My name is Holly Healy and I leased a 2004 Nissan Armada Sports Utility Vehicle for myself and my family. We spend half of the year in South Florida and half of the year in Illinois.
Within the first year of my lease, the brakes seemed like they weren't working properly, and the whole car would shake each time I slowed down. I took it in, they fixed it. It happened again. and again.....
Finally by the fourth time, I contacted the Better Business Bureau. Nothing came of it. I was just supposed to drive my children around in an unsafe vehicle until my lease was up.When it happened the sixth time, I was completely frantic and felt broken and defeated. I was looking online to see if other people like me had gone through similar situations. I came across your firm website. I gave you a call.
Within one month, your firm won my case, my faulty vehicle was turned back into Nissan, and I received a check back from Nissan for my trouble.
After going through such an awful nightmare, my family and I are so happy to feel safe again. Thank you so much!!!! |